Monday, April 9, 2007

The Department Store

Standler’s department store had been in business for over a hundred years. Bill Standler was the fourth generation to take over and run the business. He was credited for bringing the store into the technology age.

Growing up, he saw the store go through good times and bad times, and watched as it grew from a one level wood sided country type store, into an enormous multi-level brick building.

Bill knew that retail had its ups and downs, but lately, sales were down, however, at the time of inventory, his numbers were way off.

Standler’s, just like any other retail business had it’s share of shoplifters. It seemed lately that the store was attracting more.

Standler’s was a family run business, and considered their customers family. They had security, however it was not as sophisticated as other stores. With a heavy heart, Bill decided to introduce his store’s security system into the modern age.

After doing some research on the Internet, Bill found exactly what he was looking for.
The following week, held a meeting with store security.

Bill Addressed all of his concerns, and then handed each of his security people a cell phone. He had told them that he completely reworked the security of the store and explained to them that surveillance of the store would be done from a central location and monitored through electronic eyes throughout the store. The person monitoring the store would then send text messages the security people on the floor. They would be able to send text messages to security guards on each floor as the suspected shoplifter traveled throughout different departments.

Bill explained that he did not want to offend his regular customers by intimating that they were stealing, and that this method would be most effective.

After using this method for of Surveillance for six months, Bill noticed inventory and sales figures were just where they were supposed to be.

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